Coligo-applications

NGU hosted voice-service and Coligo-applications

Not only for business, but also for private use, Coligo is the ultimate partnership. Get complete control over your communication with the Coligo Apps. Make sure you are in control of your own accessibility. Together with the NGU hosted voice-dienst and the Coligo-applications we make sure of unrivalled control of your accessiblity.

Fluent communication such as chatting, calling, being called and seeing the status of your colleagues can be a great challenge for companies. With Coligo every company can overcome this challenge. Calling, online meetings, chatting and sharing files has never been so easy.

For who? Surely you’d like to choose yourself how you would like to keep contact with colleagues and clients. You need to see the status of your colleagues so you know when they are available. You want to offer your clients a flawless and uninterrupted communication experience. Choose for the Coligo integrated out-of-the-box communication solutions.

There’s several different communication solutions that promise integration. But in the end you still lose a lot of time getting these solutions to work. Whether you want to call, chat or set up a video conference, Coligo offers you that possibility. Coligo Meetings offers you the chance to start a video call without any additional software. Shortly: work more efficiently, client-friendlier and easier with the fully integrated Coligo communication solutions!

The application where the different communication channels come together. You can call, chat, share files and invite colleagues to work together. You have full control of all the meetings on every device.

• Set up phone meetings with the integrated softphones
• Select the device with which you call
• In one click, the ability to see status information of your colleagues
• Reach your colleagues from a single availability list
• Make important contacts favourites to be able to reach them easier
• Find all of your meetings in the meeting history page
• Transfer active calls to another device, without the caller noticing
• Chat privately or in a group
• Send chat messages to colleagues and set up channels
• Receive notifications for incoming calls and messages
• Automatic opening of the customer card by linking the CRM source
• Invite colleagues for a video meeting via Coligo MEETINGS
• Insights of the waiting times thanks to Coligo QBOARD

With Coligo MEETINGS you can start an online meeting directly from your browser without having to download any extra software. You have access to all the relevant functions for a smooth partnership with internal and external participants. Whether this is about a video meeting, chatting, sharing your screen of sharing files – Coligo offers you everything that you need for partnerships. The individual functions are user-friendly and are self-explanatory, so you can quickly and easily get to work.

• Web-based, where everyone can participate in group meetings via the internet.
• Doesn’t make use of external software.
• Waiting room so that the moderator is in control of the conference call.
• Set up video and chat meetings with colleagues.
• Simply share your screen and documents.
• No time limit, your meeting lasts as long as you want.
• Works perfectly on tablets and smartphones

The mobile app that prepares you to take direction over your accessibility. Choose when, with which device and for who you want to be available. The mobile Coligo REACH application contains a variety of functions with which both incoming and outgoing reachability settings can be set in a user-friendly way. Think about the set up of a personal sender number, enabling a Rach status or listening to voicemail messages. Also the initial configuration of your accessibility is easy via the Reach Lite function in Coligo REACH. Therefore, wherever you may be, you are always in full control. With Coligo REACH you can set up your ultimate accessibility down to the last detail.

• Choose for who, on which device and on which number you want to be available.
• Place contacts quickly and easily into groups.
• Create a seperate voicemail for each group.
• Easily activate manager-assistent switching.
• Route calls to a colleague or voicemail box with a click.
• Available as a desktop app and as a smartphone-app for iOS and Android.

More efficient partnership at a distance

Coligo ENGAGE makes it possible to integrate your Microsoft or Google contacts within Coligo DESKTOP. You are then able to “engage” in the ecosystem to your wishes. Incoming invitation from one of your Microsoft or Google contacts? Then the information from your contacts will be given within Coligo DESKTOP. Along with this you can find all your Microsoft and Google contacts under Telephone Book in Coligo DESKTOP. All the benefits of Coligo ENGAGE in a list:

• Microsoft or Google contacts are shown during an incoming call;
• Microsoft or Google contacts are available in Telephone Book.
• Microsoft or Google contacts available in the call history.

With Coligo QBOARD you have a clear overview of all of the queues within your organisation. Coligo QBOARD is available for all Coligo DESKTOP users. Users do not have to set anything extra up for this. Coligo QBOARD is designed to quickly show you the queues within your organisation on one or more screens. QBOARD allows you to see the status of the queues, the status of your colleagues who are registered per queue and the amount of colleagues waiting per queue.

• Insight in the current status of the queue
• Insight in the status of your colleagues that are registered per queue
• Insight in the amount of colleagues waiting per queue
• Optimal control in queues thanks to the easy to set up alarms
• Availability of realtime performance statistics