ICT Group: “I don’t know any company that is as flexible as NGU Business”

Ordering business phones via one single platform

Building internationally to improve industrial software for several industries. That is what the ICT Group work on daily. “We are active in the Netherlands, Bulgaria, Germany, Sweden and Portugal. Here we work on technical solutions for the automotive, hightech, infra, industrial, logistical and medical departments. Along with that, we also offer solutions within the public mobility domain” , says Eddy. The company is growing quickly and so is the number of colleagues. New business phones have to be ordered regularly. This takes a huge chunk of time according to Eddy. “It’s a lot more efficient when colleagues can purchase these with a platform and in the end I can receive the collective invoice. We don’t need to set up a seperate claim for each colleague. This way I am also convinced that everyone has a smartphone that they like, whether that’s a Samsung or an Apple smartphone.” Finding the right partner for this turned out to be really difficult.

Mobile hardware against a market-based price

In the past, ICT Group had already made use of a portal where colleagues could order their own mobile phones. “The communication with this company was really difficult” , says Eddy. “Along with that, our colleagues often noticed that the price of the smartphones weren’t exactly in line with the market. Some of them didn’t fit in the budget, whilst that wasn’t the case on a different site. That felt confusing.” Eddy searched for a different company that could help them purchase business phones efficiently. Coincidentally, NGU Business called ICT Group with the question of whether they could help them with this problem. “Perfect timing” , says Eddy.

Buying a business phone on account

One of the most important pieces for a partnership was that the smartphone prices should be market-based for Eddy. “NGU Business updates their prices every week. Sometimes there is a slight percentage difference with the market, but that is always well explained.” Aditionally, Eddy noticed that NGU Business really took care of him. “ICT Group is made up of several companies. That could be complex administrativelly seen. NGU Business gets around that problem well: all invoice – per company and department – are made and sent in the right way. It’s very nice that we no longer have to worry about that.” The flexibility of NGU especially, gave Eddy a good feeling. The one-stop-shop has many possibilities. “New implementations in the platform were not needed for us. NGU Business just attented us on certain functions which we weren’t familiar with” , laughed Eddy. “For example, the ability to upload a statement on mobile telephones for our colleagues, so that we didn’t have to sign this individually each time.”

Ordering a business phone efficiently

ICT Group can now order their business phones efficiently. They also have a lot of trust in the future of our partnership. “NGU Business is a trusted partner that thinks with you. Should the price on the one-stop-shop be a little higher, then they do their best to offer the right price. Even if it’s about a couple of cents.” At NGU Business we are very happy with ICT Group as a client. Shortly we are going to possibly bring our partnership to an even higher level with “saving budget”. A new concept where colleagues can save fictional money and later have the ability to buy a nice smartphone via an invoice. “We are interested in this concept and would certainly like to know more” , says Eddy. “It’s nice that they keep coming up with new ideas and are so flexible.”

Are you interested in how we can help your company after this client case? Feel free to contact us for more information.

Eddy Schutten, IT Manager at ICT Group